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October 30, 2008

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Mike Sheridan

Bryan,

Wow, this was a great find on the web. I had not seen this yet, but I think it is exactly what every website should be or at least as a part of their website. Luckily for me my company and customer base is small, so I am still able to have a constant pulse of what their thoughts are on our offering.

That being said, it still amazes me how few big companies and even start-ups engage their customers like this. Starbucks needed something to spark them and I think this might go a long way towards building a more loyal customer base.

Thanks for the post.

Mike

windo

hey bryan,
you have a working email address where i can reply to you at?
thx.

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